Are your sales people introducing F&I products? If so, how far are they going? Are you incentivizing this behavior?
Staffing20 followers2 questions1 post
Do you have questions about Staffing?
Log in to ask questions about Staffing publicly or anonymously.
as always : emotionnal inteligence and empathy. that this is the foundation
My experience is this. In sales it is important to "hear" the customer and not just listen. With hearing what they are saying you are learning who they are and ultimately what they need. It's not about making the sale,... (More)