Are your sales people introducing F&I products? If so, how far are they going? Are you incentivizing this behavior?
Staffing19 followers2 questions1 post
19 followers
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Staffing
as always : emotionnal inteligence and empathy. that this is the foundation
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Staffing
My experience is this. In sales it is important to "hear" the customer and not just listen. With hearing what they are saying you are learning who they are and ultimately what they need. It's not about making the sale,... (More)
