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Michelle, one of our advanced clients started doing this during Covid and it's made a remarkable impact on their sales. I equate it to the guest saying they visited the dealership when in fact they actually just visited the website.... (More)
Michelle, one of our advanced clients started doing this during Covid and it's made a remarkable impact on their sales. I equate it to the guest saying they visited the dealership when in fact they actually just visited the website.... (More)
Do you allow your sales team to do in-store price adjustments, or do they have to touch the desk with every pencil?
Understanding the customer journey !
They always wanted total control... that we do it the way they want it :-)
